Legal notice about the website of ACORON, S.L..

The purpose of this legal notice is to inform you about who we are, where you can contact us and what the rules are for our website and its content.

Please read this legal notice and our privacy policy carefully as these are the rules governing our website. Access to this website and its content is free, but requires that you have read and agree to this legal notice and our privacy policy. If you do not agree to this, please do not use the website or the services we provide to you through it. We remind you that our cookie policy is also available to you at this link.

Who are we and what do we use this website for?

https://www.acoron.es (hereinafter the “Website”) is owned by Acoron, S.L. (hereinafter “Acoron”), located at Calle Punta de la Arena, nº 16, 38712-Breña Baja. Isla de La Palma, Santa Cruz de Tenerife, Spain; C.I.F. B38326997 and e-mail address privacy@acoron.es.  Acoron S.L. is registered in the Commercial Register of Santa Cruz de Tenerife, Volume 1.029, Folio 82, Page TF-7406.

We offer information about our services and specialised content through our website, subject to the rules set out below. We reserve the right to deny access to, suspend, discontinue or terminate, in whole or in part, any user or visitor who violates the terms and conditions set forth in this Legal Notice or our Privacy Policy.

We periodically update this Legal Notice and our Privacy Policy to reflect the policies in effect and posted at the time you use the Site. If you have any questions about the legal notice or privacy policy, you may contact our external privacy officer by email at dpdacoron@gmail.com.

What is our policy on website ownership?

This website and all of its content, structure and design, as well as its graphic design and source code, trademarks, trade names and/or distinctive signs are protected by industrial property rights owned by Acoron or by third parties with whom Acoron has a contractual relationship.

Access to or use of the website cannot in any case be considered as a waiver, transfer, licence or total or partial assignment by Acoron of the aforementioned rights. The removal or tampering with this legal notice, the Privacy Policy and any other identifying Data relating to the rights of Acoron or their respective owners (including content and products) is prohibited.

The reproduction, transformation, distribution, public announcement, public access or any other form of use of our website, its content, design and/or the presentation and form of its materials is not possible without our prior express permission. In any case, you must refer to our ownership of the rights.

How should you use the website?

We allow our users to consult our website and perform the interactive operations contained therein. We expect you to use it appropriately and we will refuse any use such as the following:

Uploading viruses or malicious code of any kind.

Destroy, alter, disable or damage in any way any data, programs or electronic documents of Acoron, its suppliers or third parties, or introduce or distribute any programs, viruses or other physical or electronic instruments on the Internet that cause or are capable of causing any kind of change in the network, system or equipment of Acoron or third parties.

engage in any unauthorised, misleading, malicious or discriminatory activity on the Website, in accordance with these Terms and Conditions and the Spanish legal system.

Decompile, disassemble, reverse engineer, sublicense or in any way transfer, translate or create derivative works of the computer programs necessary for the operation, access and use of this website and the services contained therein, as well as perform any of the acts of exploitation described in the preceding paragraph with respect to such programs.

As a user of the Website, please note that you must not remove, alter, circumvent or tamper with any protective devices or security systems installed on the Website.

We reserve the right to interrupt access to all or part of the Website at any time without notice, whether for technical, security, control, maintenance, power failure or other reasons, and therefore cannot guarantee the availability or continuity of the Website or its content. We therefore accept no responsibility for service interruptions, delays, errors, malfunctions of the website and all incidents that have their origin in causes beyond our control.

We are not liable for any damage of any kind caused by the lack of availability of the website, the transmission of viruses or malicious or harmful programs in the Content, despite any technological measures to prevent it, or caused by its misuse, the sole responsibility for which rests with the person accessing or using it.

As a user of the Website, you agree to defend, indemnify and hold harmless Acoron and its directors, employees, contractors, agents, suppliers, licensors, successors and assigns from and against any and all losses, claims, actions, liabilities and damages, including attorneys’ fees, arising out of or related to your unlawful access to or use of the Website, false allegations against us, or your violation of this Legal Notice or our Privacy Policy.

How do links and comments work on our website?

Links

We have no control over other websites and content available through links on our website and therefore accept no responsibility for the information contained therein. The presence of these links is for informational purposes only and does not constitute a suggestion, invitation or recommendation on our part, nor does it imply any kind of affiliation, association or participation with the linked entities.

If you notice that a link directs you to sites with illegal, harmful, disparaging, violent or immoral services or content, you may contact us at dpdacoron@gmail.com and include this in the message:

Your name, address, telephone number and email address;

A description of the facts revealing the unlawful or inappropriate condition of the link;

In case of infringement of rights, such as intellectual and industrial property, the identity of the owner of the infringed right, if you are not affected yourself. You must also provide proof that you are the holder of the rights and, if applicable, that you have a power of representation allowing you to act on behalf of the holder;

Receipt by us of the notice provided for in this clause does not mean that we have actual knowledge of the activities and/or content indicated by the notifying party under the provisions of the Information Society Services and Electronic Commerce Regulations.

Comments

ACORON declines any responsibility for the opinions expressed by users through its website, as the responsibility for the statements disseminated lies with those who make them.

Which law is applicable and which courts have jurisdiction to resolve any problems arising from the use of the Website?

The use of the website is governed by Spanish law. Any dispute arising from or in connection with the use of the Website shall be subject to the jurisdiction of the courts of the place where ACORON has its registered office, unless the applicable regulations establish a different jurisdiction.

ACORON, S.L. Website Privacy Policy

ACORON, S.L. (hereinafter “ACORON”) is aware of how important it is for you to know how we use and share your personal information. This document sets out the privacy policy in force at any given time and it is the user’s responsibility to check this text regularly to ensure that it is in accordance with it.

The moment you visit the website (https://www.acoron.es), you accept and agree to the terms described in this Privacy Policy. If you do not agree with our privacy policy, please do not continue to visit our website or enter any information into the forms.

We regularly update our privacy policy and legal notice and apply the latest version that we have uploaded.

Who is responsible for the data?

ACORON S.L. is responsible for the personal data collected through the website https://www.acoron.es (hereinafter the “Website”). The Website is owned by ACORON S.L., regardless of the company responsible for hosting or managing the Website at any given time. You can find all our contact information in the footer of the Website.

The purpose of this privacy policy is to explain how we collect your personal data and how we treat it. In addition, this policy also aims to explain what rights you have as a user of the website and how you can exercise those rights.

We are committed to protecting your privacy online and want to assure you that we will use your data in a transparent and secure manner, comply with applicable personal data protection legislation and take the necessary legal, technical and organisational measures to prevent the damage or loss of our customers’ personal data.

Why do we have a data protection officer?

This is a measure provided for in Article 37 of the European Data Protection Regulation (GDPR) to deal with, among other things, requests to exercise the rights recognised in the GDPR in relation to the processing of data for which Acoron is responsible.

In accordance with the recommendation of the Spanish Data Protection Agency in its September 2018 report on online privacy policies, we provide the information of our Data Protection Officer (DPD) in a specific section at the beginning of the information on the privacy policy.

Consequently, you are informed that you may exercise your rights of access, rectification, erasure and portability of your data, to restrict processing and to object to its processing, as well as to decisions based solely on the automated processing of your data, where applicable, against the processing of your data by ACORON, by contacting the company’s Data Protection Officer through one of the following channels:

Contact: Francisco Javier Fernández Parrilla.

E-mail: dpdacoron@gmail.com

PO Box: 96 Santa Cruz de la Palma.

What data do we ask you for?

In order for your consent to be informed, we must inform you of the type of data we are asking for in accordance with the provisions of the RGPD:

In the “Contact Us” section, we ask for the following essential data in order to contact you: First name, last name, email and telephone number.

In the “Rent now” section, we ask you for the data necessary to process your reservation: Identification data: Surname, first name, e-mail, telephone number, address and country.

For what purpose do you provide us with the data?

The data you provide us with through the forms of the portal are necessary to fulfil the purposes indicated in each case:

The “Contact Us” form has been created according to the principle of minimisation, i.e. we only ask for the most important personal data in order to know the identity of the person making the reservation and how to communicate with us. You also have the option, if applicable, of accepting to receive advertising and special offers by leaving the box unchecked.

The “Book Now” form contains the data required for the reservation and payment, using a secure server protocol “Secure Socket Layer” (SSL), with an encryption technology of 128/256 bits communication, which encrypts all your personal data and that of your credit card so that it is impossible to read them while moving through the network, to prevent unauthorised access, which guarantees the encryption and security of the information provided. The purpose of this data is to be able to formalise the contract between the company and the customer.

In each of the forms you will be informed by an asterisk that your answers are compulsory or optional. If you do not provide us with any of the information we request, we cannot guarantee that we will be able to process your request or provide you with the service that corresponds to the relevant form. Under no circumstances will the data you provide us with be used for any purpose other than that stated in each case.

How long will we keep your data?

The personal data provided will not be kept for longer than is necessary for the purposes of the processing and in particular for the data requested in each form:

Booking data:

a.- If the booking is definitively cancelled and the overnight stay does not materialise: the data will be kept until they are no longer necessary for the purpose for which they were collected.

b.- If the booking leads to a car rental: The data will be kept until you ask us to cancel it, and in any case for at least THREE YEARS (Regulation INT/1922/2003 of 3 July).

If you withdraw your consent to the processing of your personal data, we will delete your data. This means that we will not have access to your data and will only keep it for the periods specified in the applicable regulations in order to respond to requests from the competent authorities and to fulfil any obligations arising from the processing.

What is our legal basis for processing?

The legal basis for processing your data is your consent, and in the case of commissioning our services, the necessity of the processing for the performance of the contract. You can withdraw your consent at any time, but the processing of data for this purpose that has already taken place does not lose its lawfulness as a result of the withdrawal of consent. To withdraw your consent, it is sufficient to inform our data protection officer by one of the means indicated in this data protection document.  We also inform you that your data will not be used for automated decision-making or profiling.

Who do we share your data with?

ACORON will not disclose users’ personal data to third parties without a legal basis to legitimise such processing.

This means that we will not share your personal data with third parties except to:

If we are required to do so by law, we may disclose your data to the authorities and bodies that require us to do so.

The correct provision of the services requested by the user. ACORON’s data processors, i.e. service providers who need to access your personal data in order to perform the tasks assigned to them, may have access to your personal data. We would also like to inform you that these service providers enter into contracts with data processors that include all reasonable security measures to ensure the protection of your data in accordance with applicable data protection laws.

We will not transfer your personal data to a third country or to international organisations.

What rights do you have as a personal data controller?

As a user of the website, you have the right to know what personal data we process about you.

Right to information: You have the right to request information about whether and which personal data we process about you. In this context, we can tell you, among other things, what the data is, for what purpose we use it or whether we have passed it on to third parties or persons responsible.

Right to rectification: It is necessary that the information you provide to us is correct and accurate. If you think we need to correct data, you can ask us to correct it as soon as possible.

Right to erasure and restriction of processing: If you do not want us to continue to use your data or to use it only for limited purposes, you can exercise this right by telling us if you wish us to do so, either because you do not want us to continue to process the data for the purpose for which we collected it or because the reason for processing it has ceased to exist.

Right to object and opt out of individualised decisions: We will not process your data under any circumstances if you object to the processing, nor will we process it to make individualised decisions or create personalised profiles.

Right to portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another controller, insofar as this is technically feasible and within the limits set by the General Data Protection Regulation for the exercise of this right.

How can I exercise my rights?

To exercise the above rights and any other rights you consider relevant or, where appropriate, to bring a claim in relation to the processing of your personal data, you can contact the following:

Data Protection Officer (DPD)

E-mail: dpdacoron@gmail.com

PO Box: 96 Santa Cruz de la Palma.

Spanish Data Protection Agency (AEPD):

E-mail: www.agpd.es.

Postal address: C/Jorge Juan, 6, 28001- Madrid